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Failed To Retrieve Enterprise Vault Is Not Running

Single item retrievals, such as Browser Search retrievals (performed by restoreo2k) target the Archive directly. Any ideas? Restart Customer Background Tasks or the Enterprise Vault Accelerator Manager Service. Labels: Enterprise Vault Information Governance Recovering Restore Troubleshooting Windows Server (2003-2008) 1 Kudo Reply 8 Replies Is it all users? http://getbetabox.com/failed-to/failed-to-create-enterprise-vault-directory-database.html

Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? Also, you can delete and re-create the Outlook profile. Thus, Clearwell Collections (Content Retrieval) will require all Vault Store Databases within OSIS Sharing to be Online.  C. Running a new Export for the same items also results in the same behavior where the same items that failed the original Export also failed the new Export, indicating the issue https://www.veritas.com/support/en_US/article.000083151

The "sleeping" of the Production Threads slows down all processes. You may also refer to the English Version of this knowledge base article for up-to-date information. No Yes Did this article save you the trouble of contacting technical support? Review the Enterprise Vault (EV) Event Logs on the EV Storage Server for the following Event:   Event Type: Warning Event Source: Enterprise Vault Event Category: Storage Delete Event ID: 13397

If the shortcut belongs to another archive, EV will try to restore an item that doesn't exist in that archive. Email Address (Optional) Your feedback has been submitted successfully! Tried setting QueueTimeout to 100 and restart MQ service, but no luck ill try a d-trace 0 Kudos Reply Is it happening Pradeep-Papnai Level 6 Employee Accredited Certified ‎08-16-2013 04:23 Restart the Enterprise Vault Accelerator Manager Service (EVAMS).5.

Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Running an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Export fails with B. Click on the Advanced System Settings link.1.3. Read More Here Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue?

If yes, do are run now on the provisioning task and make sure it completes successfully. Press the Home button to go to the beginning of the Variable value: field.1.7. Error Message In the DTrace of the AcceleratorService on the DA host, the following lines are seen   <5356> EV:H {VAULTCOCREATEINSTANCEEX.EN_US} CLSID [{251B6AFD-44C2-4D13-88E6-E9DC37A4916A}] Server Name [EV2] Used Server Name [10.29.37.124] Num Email Address (Optional) Your feedback has been submitted successfully!

Sorry, we couldn't post your feedback right now, please try again later. https://www.veritas.com/support/en_US/article.000094942 He cant open the mail he cant store it again. Respond accordingly to any additional prompts in order to save any logs and exit DTrace. Create/Manage Case QUESTIONS?

If it is just a few users, have you verified they are in a provisioning group? 1. Check This Out CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical I hope this helps. 0 Kudos Reply Contact Privacy Policy Terms & Conditions At the DT> prompt, leave the Command Line window open.

you can try open ArchiveExplorer on the user's machine and see if you can restore items from there.. Symantec recommends to have a minimum of 10GB free space. 4. No Yes Did this article save you the trouble of contacting technical support? Source However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please

No Yes Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES No Yes Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES Article:000086619 Publish: Article URL:http://www.veritas.com/docs/000086619 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in

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Thank You! Type in the user's last name and click onFindat the bottom of the page. 0 Kudos Reply Hi, Please sent kError in sai_india Level 3 ‎08-16-2013 12:43 AM Options Mark as Thank You! Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page Problem restoring item from Enterprise Vault Archive hystad

Firewalls can cause communications to breakdown between the EV and Clearwell servers. You may also refer to the English Version of this knowledge base article for up-to-date information. Review of the EV Event Logs on the Accelerator server show Event ID 568 and Event ID 375 as listed in the Error section below. http://getbetabox.com/failed-to/failed-to-retrieve-wsdl-from-url.html Solution As the RPC Server Service is a component of an operating system, a server restart on the EV server is required to restart the RPC Server Service.

See the following example:   ExampleDescriptionEvent ID375Symantec Enterprise Vault Error message number.SourceAccelerator Service ProcessorIllustrates the origin of the messageDescriptionAPP AS - Customer ID: 9 - An Error has occurred when retrieving ItemReferences System.Runtime.InteropServices.COMException (0x80040306): An internal failure occurred.Provides specific information about the exception   Cause The application may not be able to access items stored due to a variety of issues. Be sure to No Yes Did this article save you the trouble of contacting technical support? Note that ensuring sufficient free disk space for the VSA's TEMP folder is part of the recommended optimizations for an Accelerator environment as discussed in Technical Article TECH56172 (see the Related Articles

Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Solution For performance related issues, please refer to technical note:  'Poor legal hold performance' Sorry, we couldn't post your feedback right now, please try again later. Specifically, failed attempts at view, retrieval or export from the application. Error Message In the Accelerator Client Export pane:Failed to retrieve: Network package has not been initializedEvent ID 568:APP AS - Customer ID: X - Failed to initialize Enterprise Vault FIPS libraries.